Answers for Frequent Questions

Yes, one of the best things about a Workout Anytime membership is that you can work out at any of our locations across the country, whether you’re traveling for business, on vacation, or just want to try new facilities. At Workout Anytime, we believe that when you become a member of your home club, you become a member of every one of our clubs. It’s called our Reciprocity Policy, and one of the things that makes Workout Anytime unique in the industry.

Some restrictions may apply

Your home club is the specific physical location of a location where you initially enrolled for a membership.

Yes, you can freeze your membership for up to 90 days:

• Once in a 12 month period
• There is a $5/month fee during the freeze period
• Account must be current on all payments prior to freeze to begin
• Exceptions are medical reason with doctor’s note, military leave, mission trip

It is best to discuss any issue that you have at the club with the manager or owner of that location. They will be the best point of contact for further conversation and work toward resolution.

Yes, a replacement can be obtained at your home club for $5. With the Workout Anytime App, you can also store a virtual copy of your key tag for club check-in.

Member photos are required for identification purposes. These are not shared or accessible to anyone publicly.

No, this premium feature is not available after staffed hours for safety reasons.

Yes, most clubs have the ability to offer HydroMassage after staffed hours for Premium members.

Absolutely! We encourage upgrades to take advantage of our Premium amenities which are a great value for the price.

Downgrading to a Basic membership is quick and easy. Depending on the time you purchased your membership, a downgrade fee may apply. Check with your home club for more details.